THE FOUNDERS COLLECTION — 72 CANDLES ONLY — BUY ALL 3 SAVE 15%
THE FOUNDERS COLLECTION — 72 CANDLES ONLY — BUY ALL 3 SAVE 15%
THE FOUNDERS COLLECTION — 72 CANDLES ONLY — BUY ALL 3 SAVE 15%
THE FOUNDERS COLLECTION — 72 CANDLES ONLY — BUY ALL 3 SAVE 15%
Last Updated: September 9, 2026
At Vin & Co., all sales are final. Due to the handmade nature of our products, we do not accept returns, offer refunds, or provide exchanges for products once an order has been placed.
Please carefully review your order, including product, scent, size, and quantity, before completing your purchase.
Every Vin & Co. product is carefully hand-poured, packaged, and inspected before leaving our studio. We take pride in the quality of our products and make every effort to ensure your order arrives safely and as expected.
If you have questions about a product, scent, or order, we encourage you to contact us before placing your order.
Although all sales are final, we understand that issues can occasionally occur during production or shipping.
If your order arrives damaged, defective, or contains an incorrect item, please contact Vin & Co. within 7 days of delivery.
Please provide:
Your order number
A description of the issue
Clear photos of the product
Clear photos of the packaging, if applicable
After reviewing the situation, Vin & Co. will determine the appropriate resolution. If the issue is determined to be the result of an error on our part or damage that occurred during shipping, we may provide a replacement at no additional cost.
This is the only exception to our All Sales Final policy.
Orders may only be canceled within 1 hour of being placed.
Once an order has been processed, prepared, or shipped, it can no longer be canceled.
Cancellation requests are not guaranteed until confirmed by Vin & Co.
Vin & Co. does not offer product or scent exchanges.
If you change your mind about a product or scent after placing your order, the purchase remains final.
The following are not eligible for returns, refunds, or exchanges:
Used or burned candles
Opened or used fragrance products
Used car air fresheners
Used or opened room sprays
Clearance or final-sale items
Gift cards
Any product purchased through Vin & Co.
If you experience an issue with your order, please contact Vin & Co. through the contact information provided on our website.
We are always happy to answer questions and will do our best to address legitimate order issues.
Vin & Co. reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted with an updated revision date.
Nothing in this policy is intended to limit any rights you may have under applicable law.
Thank you for supporting Vin & Co.
Vin & Co. — Hand-Poured Goods